Frequently Asked Questions
Everything you need to know about your 21 Draw experience.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Are your materials sustainably sourced?
Yes, 21 Draw is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes throughout our manufacturing process to ensure high quality with a lower environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay.
How should I care for my 21 Draw garments?
To maintain the longevity of your apparel, we recommend machine washing cold with like colors and tumble drying on low. Specific care instructions are also printed on the internal tag of every item.